Our Frequently Asked Questions, if your question isn't answered in the below feel free to contact us and we will be more then happy to get back to you.
Do you use real crystals?
We use a variety of different pieces to create our designs. We incorporate different types of crystal, Czech crystal, glass Crystal, Glass Pearls, and some plastic beads. However, we will always indicate what the design has. If we indicate that it is a Genuine Crystal stone(Semi-Precious stone) such as Amethyst or Quartz, then you can rest assure it is a true natural piece?
Do you use real Semi-Precious Stones in your items?
Yes, all the Sun catchers or Dreamcatchers that indicate a semi-precious stone such as Quartz, Amethyst, Adventurine, and others are all authentic and has been brought in by reliable suppliers or directly from the mines themselves.
Do you design all your own pieces?
All Bellizza Designs are uniquely handmade and created by Bellizza Design. Inspiration from other places, have only encouraged us to be different and unique in our own designs.
Can we order a design with a different colour crystal then on the website?
In most cases Yes. Contact us by email at firstname.lastname@example.org with your request, and we will do our best to create your request.
Can we order a customized piece?
Yes, please contact us to have a piece customized. We can design a piece with a specific theme, colour or price in mind.
How long does it take for a custom order to be made?
Custom orders can be made within 72-96 hours if all pieces required to make your item are in stock. Please contact me for a quote and I will let you know if all the items are in stock. If you have a specific date you would like to have your item by please indicate it in the message and I will be happy to work with you.
Can I get an information sheet on the symbolism &/or benefits of the crystals?
All orders that have a symbolic charm or crystal that is said to promote healing and wellness will come with a little note indicating the meaning and any benefits it may provide.
How much does the shipping cost?
Shipping cost vary, but to make it easier for everyone I have created a standard shipping charge for all items based on their price,
$5 shipping fee on all items 10$-20$
$10 shipping fee on items 20.01$-30$
$15 shipping fee on items 30.01$-55$
$20 shipping fee on items 55.01$-70$
$30 shipping fee on items 70.01$- up
We ship all our items via Canada Post. Please refer to our Shipping Information page for further details. These prices are all bassed on rural areas, if you live in a remote area I may contact you to discuss the price variance if it is of a substantial amount.
Can we pick up our item?
Yes, we can definitely arrange for a pick up to avoid shipping cost. Please contact us to make the arrangements.
Do you have a physical store, if we wish to see your designs in person?
At the moment no, we do not have a physical location. We do advertise Pop-Up shops, Open Houses, and any Markets that we will be attending. Please feel free to register for our newsletter to receive updates on our upcoming events, dates, and times.
How long does it take to ship out an order?
All orders are ready to be shipped within 72 hours unless certain items are out of stock however you will be informed within 12 hours if that is the case.
Do you ship to the US?
We currently do not ship to the US. However, if you are interested in placing an order I encourage you to contact us directly and we can accommodate you. We do plan on shipping to the US in the near future.
Do the SunCatchers really create alot of reflections? and is there anything specific we have to do to achieve reflections like in your pictures?
The best place to put your SunCatcher is in direct sunlight. A window facing south is ideal. However, any window that has direct sunlight will certainly do. The reflections cast rainbow reflections across any space when the sun filters thru the crystals. Windows that are tinted for sun protection will not produce the reflection due to the filter on the window which blocks the true light from filtering thru the crystals.
How does the swirls turn, like in the videos?
The Swirls do not have a mechanical piece. The swirls only need to be tapped lightly and they will swirl and turn for you for several minutes. I uses centripetal force to turn itself, that is why it makes a great baby mobile, the movement is calming and it allows for the crystals to reflect more in movement, providing a tranquil and inviting atmosphere that can be hypnotic.
Are Bellizza Design's items handmade?
All our designs are handmade in Canada by our Bellizza Design Team.
What is your return and/or exchange policy?
RETURNS: If the piece you ordered arrives damaged please take pictures and send them to us within 48 hrs and we will make arrangements to replace your items free of charge. All parcels I ship come with insurance for the full amount of the piece your purchase, the cost of the insurance in included in all shipping fees.
EXCHANGES: If the item you purchased is not what you expected, an exchange can only be done within the first week (7 days) of receiving your purchased item. All shipping fees are at the discretion of the buyer if you choose to have it shipped back and exchanged for another design. If it is a gift for someone please contact me and we can make arrangements depending on the gift giving date.
What is REIKI?
“The word Reiki is made of two Japanese words - Rei which means "God's Wisdom or the Higher Power" and Ki which is "life force energy". So Reiki is actually "spiritually guided life force energy." - (http://www.reiki.org/FAQ/WhatIsReiki.html)
Reiki is a natural energy that mother earth offers to all, universal energy, unconditional love, it has many names. However, to be able to tap into it you must be attuned by a Reiki Master. Reiki is most commonly given to individuals by a reiki practitioner placing their hands above or lightly on the person who wishes to receive it. This universal energy travels thru the practitioner into the individuals, balancing their energy flow throughout their body. This will balance your chakras and allow your natural body flow to conduct as it should. Many times we have blocks, pain, issues, either physical or emotional and REIKI can unblock and bring back the natural flow intended for your body.
It has been known to lower your blood pressure and has had amazing effects on healing physical, and emotional issues. It has been studied by McGill University, in Montreal, and has been found that the individuals who received REIKI, before and after minor surgery healed quicker and had less complications and pain throughout the process. They also found that Cancer patients found it beneficial and believed it helped them, and in some cases, the cancer seem to not expand and even show that it had diminished.
My female clients have told me they had less menstrual pain when they received REIKI. We also noticed it alleviates depression, stress and overall sense of being overwhelmed.
We place REIKI in our products to encourage positive healing energy and bring in good luck and protection for any negative around you and your loved ones. We believe the world needs more unconditional love!
For more on REIKI please consult the website quoted above www.reiki.org